Grab owes customers P1.8-B refund for illegal charges: lawmaker

MANILA An administration lawmaker said Tuesday transport network service (TNS) provider Grab should refund its customers some PHP1.8 billion for illegal charges.

In a television interview over the CNN Philippines program "The Source", Puwersa ng Bayaning Atleta Partylist Rep. Jericho Nograles claimed that Grab has been "illegally" charging its customers PHP2 per minute of travel time. This is on top of its flag-down rate of PHP40 and charge of PHP10 to PHP14 per kilometer.

He said the PHP2 per minute additional charge was not approved by the Land Transportation Franchising and Regulatory Board (LTFRB).

He also said the LTFRB should demand a refund from Grab amounting to PHP1.8 billion in the past five months alone.

"Grab charges PHP2 per minute illegally. They're not allowed to charge PHP2 per minute. The LTFRB has not allowed them to charge PHP2 per minute but they have charged PHP2 per minute to everyone," Nograles said.

"I have calculated that in the past five months, they owe PHP1.8 billion to the riding public," he added.

Nograles also accused Grab of deceiving the public by putting out online collaterals, claiming that the ride-hailing platform does not impose additional charges for travel time, unlike regular taxi services.

He said Grab could be held liable for violating Republic Act No. 10667 or the Philippine Competition Act because of its recent merger and acquisition of Uber Philippines, which he said is "leading to a virtual monopoly." (PNA)

Source: Philippine News Agency