Manila: The Philippine Amusement and Gaming Corporation (PAGCOR) has secured ISO 9001:2015 certification for 16 of its Casino Filipino sites and branches, highlighting the agency's commitment to internationally recognized quality standards.
According to Philippines News Agency, PAGCOR Chairperson and Chief Executive Officer Alejandro Tengco received the certification from DQS Certification Phils. Inc. following surveillance audits conducted on March 2 to 5 and March 9 and 10. The certified locations are Casino Filipino sites in Mactan, Venezia, Calamba, Town Center, Premier, Apo View, El Rancho, Fuente, Subic Bay Yacht Club, Tropicana, Adriatico, Grand Imperial Gensan, Iloilo, Oriental Pavilion, Leisure World, and Cagayan Valley.
"This milestone reflects the dedication of our people and our collective commitment to raising the standards of PAGCOR's operations. I thank everyone who worked hard to make this certification possible," Tengco said.
He emphasized that ISO certification provides a framework for strengthening processes, improving efficiency, and ensuring greater consistency and accountability in the delivery of PAGCOR's mandate. Tengco also urged PAGCOR personnel to support the implementation of the agency's Quality and Environmental Management System and its environmental sustainability initiatives.
The ISO 9001:2015 certification for the 16 sites is valid until March 22, 2029, subject to the completion of annual surveillance audits.
