BOC Launches Online Tracking Portal for Balikbayan Box Deliveries

Manila: The Bureau of Customs (BOC) has launched an online tracking portal for the door-to-door deliveries of "balikbayan" boxes to the families of overseas Filipino workers (OFWs) nationwide. In a social media post, the bureau announced that the public may access to check the status of their boxes.

According to Philippines News Agency, the beneficiaries accessing the website will be able to obtain detailed information, including the Bill of Lading, container number, consolidator, de-consolidator, country of origin, and delivery status. The bureau has emphasized that no payment of fees will be required for the delivery of the boxes, and the site is continuously updated with each door-to-door rollout.

The public is also advised to send inquiries regarding balikbayan boxes to [email protected]. Earlier, Commissioner Ariel Nepomuceno stated that the agency would conduct door-to-door delivery of boxes sent by OFWs.

This initiative complies with the orders of President Ferdinand R. Marcos Jr. to release approximately 130,000 balikbayan boxes as a gift to OFWs and their families in the country. The rollout began on December 18 and is targeted for completion by early January 2026.