Frost & Sullivan Lauds NETZSCH’s Commitment to Satisfying Customer Demand for Quality Products with its Highly Reliable Cavity Pumps

MOUNTAIN VIEW, Calif., Aug. 4, 2014 /PRNewswire/ — Based on its recent analysis of the progressive cavity pumps market in the oil and gas industry, Frost & Sullivan recognizes NETZSCH with the 2014 Global Frost & Sullivan Award for Product Leadership. NETZSCH’s 60+ years of experience in the progressive cavity pumps market and close partnerships with end users has endowed it with rich knowledge of various processes. This depth and breadth of expertise has enabled it to design the NEMO® progressive cavity pump, which meets all end user requirements of efficiency, reliability and technological sophistication.

NETZSCH’s NEMO® progressive cavity pump has a variety of features that enable it to perform in extreme conditions. For instance, it can handle high solid contents up to 6"/150 mm; has a wide range of capacity from a few 0.1 m3/h to 1000 m3/h; has a high suction capacity of up to 9 mwc; and can operate in temperatures ranging from -20 degrees Celsius to 160 degrees Celsius.

Frost & Sullivan notes that NETZSCH has continuously developed innovative technologies that aid end users with their current challenges. This close look on the customers’ requirements and the benefits that really count for their application has made and kept NETZSCH the World Market Leader for progressing cavity pumps over years. Together with the joint venture partner Heishin in Japan they hold 28% of the global market share.

"As NETZSCH’s product parts are made of cast iron and stainless steel or even ceramics they are durable, strong, and corrosion-resistant, guaranteeing reliable operations, high-quality performance and low maintenance," said Frost & Sullivan Research Analyst Sandeep Karuppuswamy. "Additionally, the company uses advanced testing facilities in all plants to ascertain that all pumps perform satisfactorily before they are installed on site."

Unlike other manufacturers, NETZSCH has a dedicated consulting team, technical team, and spare-parts team that make sure the best customized solution is built and delivered on time for each application. By focusing on more efficient processes, vision alignment, and technological sophistication, NETZSCH has tripled its sales in the last 10 years, reaching 240 Mio. euro in 2013.

Acknowledging end users’ desire to remain competitive and profitable, NETZSCH also enhanced the cost efficiency of its pumps. Frost & Sullivan’s research reveals that by investing heavily in research and development, NETZSCH has developed effective solutions that reduce operational costs and increase process efficiency.

The company has also realized the importance of aligning the organization’s mission and vision with that of the executive team’s mission and vision, and ensuring that this alignment is communicated to the employees. NETZSCH has made sure that the communication is clear, open, and direct so that different departments can work together towards the common goal.

"NETZSCH is detail-oriented, people-oriented, and outcome-oriented as well as maintains open communication to ensure that all teams within the company are on the same page. NETZSCH has achieved vision alignment by nurturing the engineering talents within the company to create an inspiring company culture," noted Sandeep Karuppuswamy. "Due to these factors, NETZSCH has successfully gained a large customer base globally and at the same time, created strong brand value."

Each year, Frost & Sullivan presents this award to the company that has demonstrated innovation in product features and functionality that provides enhanced quality and higher value to customers. The award recognizes the rapid acceptance such innovation finds in the marketplace.

Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.