MMDA and DICT Introduce No-Contact Apprehension Services on eGovPH App

Pasig city: The Metropolitan Manila Development Authority (MMDA) and the Department of Information and Communications Technology (DICT) have launched a new feature on the eGovPH Super App that integrates the Non-Contact Apprehension Policy (NCAP) Online Violation and Payment System. This integration was introduced during a ceremonial event at the MMDA headquarters in Pasig City, highlighting a significant step toward a more centralized digital platform for managing traffic violations.

According to Philippines News Agency, MMDA Chairperson Romando Artes emphasized that this integration supports President Ferdinand R. Marcos Jr.'s initiative for a unified government platform, making it easier for motorists to check and settle traffic violations. Artes noted that Filipinos can now access traffic violation records through the eGovPH app, eliminating the need to visit the MMDA's MayHuliKa website. The MayHuliKa system has already seen significant engagement, with over 15 million site visits and 2.7 million unique users.

DICT Secretary Henry Aguda explained that the goal of the integration is to promote discipline among motorists rather than increasing the number of apprehensions. This initiative aims to raise awareness about traffic rules and encourage compliance among drivers.

DICT Undersecretary for eGovernment David Almirol Jr. shared that the eGovPH Super App has been downloaded 60 million times, with the NCAP integration being part of more than 1,300 government systems now available on the platform. Almirol highlighted the convenience of the app, which allows users to manage violations from home, thus avoiding traffic and the need to take time off from work.

The integration, which took six months to develop, involved rigorous security measures and full encryption. Motorists can contest NCAP violations through a QR code embedded in their traffic citation ticket, which leads them to the app's contest mechanism. Notices of apprehension and resolutions are sent via email and are linked to contact details registered with the Land Transportation Office (LTO).

Unresolved violations are flagged in the motorist's LTO record, preventing vehicle registration renewal without additional penalties or a deadline for settlement. Officials expect that with this new system, MMDA traffic enforcers can focus more on managing traffic rather than being preoccupied with apprehension tasks.

The system's transactions are secured by continuous cybersecurity monitoring and encrypted data transmission, ensuring compliance with data privacy standards.