Manila: The Philippine Health Insurance Corp. (PhilHealth) called on Monday accredited healthcare providers to prepare for the decommissioning of the eKonsulta platform by July 1, 2026. In a letter addressed to partner providers, PhilHealth President and Chief Executive Officer Edwin Mercado said the agency is implementing key reforms to ensure a more efficient outpatient and primary care services.

According to Philippines News Agency, Mercado emphasized the necessity for clinics and facilities to adopt compatible electronic medical record (EMR) systems capable of real-time data submission, highlighting that these systems will be essential for seamless care coordination and timely reimbursements. "Real-time data submission is critical for an improved health delivery system. I urge you to prepare your facilities with compatible EMR systems," he stated.

The shift is part of PhilHealth's effort to redesign the Konsulta package into the Yaman ng Kalusugan Program (YAKAP) program, which aims to strengthen promotive and preventive care and align service delivery with the Universal Health Care (UHC) Act of 2019. The transition to YAKAP will introduce more predictable payment mechanisms and integrate quality measures that support comprehensive outpatient benefits.

The integration of EMR systems is anticipated to reduce delays in claims processing and improve accuracy in reporting and documentation. Mercado reassured providers that while the transition may present initial challenges, the reforms are designed to benefit both patients and healthcare facilities in the long term. "We recognize that meaningful change cannot happen overnight, but these improvements will enhance patient experience and support provider operations," he added.