HONG KONG, AM Best will participate in a customer centric panel discussion at the 30th East Asian Insurance Congress' (EAIC) Hong Kong Conference, which will take place 24-27 September 2024 at the Hong Kong Convention and Exhibition Center. Andrea Keenan, executive vice president and chief strategy officer, AM Best Rating Services, Inc., will moderate a panel discussion titled, 'Customer centricity in insurance: empowering policyholders and enhancing the value chain,' which is scheduled for 4:45 p.m. HKT on Wednesday, 25 September 2024. Panelists will include Lars Lange, secretary general, International Union of Marine Insurance; Michael Rellosa, trustee/executive director, Philippine Insurers and Reinsurers Association; Dr. Somporn Suebthawilkul, president, Thai General Insurance Association; and Jason Tsai, chairman, Nan Shan General Insurance Co., Ltd. Source: BERNAMA News Agency