Manila: The Cybercrime Investigation and Coordinating Center (CICC) on Monday is investigating a possible organized breach of certain GCash accounts that resulted in unauthorized fund transfers over the weekend. According to Philippines News Agency, CICC Executive Director Alexander Ramos stated that the report filed by actress Marietta "Pokwang" Subong against the mobile payment service provider, which allegedly involved PHP85,000 lost to unauthorized transfers, appears to be more of an organized breach rather than a system glitch. Ramos emphasized the need for Subong to confirm and identify the numbers that received the transferred funds to clarify the situation. Ramos further invited Pokwang and other victims of similar cybercrimes to contact the Inter-Agency Response Center (IARC) hotline 1326. This initiative aims to allow the government to address their concerns effectively. To date, the IARC hotline has recorded 21 complaints related to unauthorized fund transfers that gained media attention over the weekend. The CICC is urging victims of this organized breach, including Pokwang, to come forward and explain what transpired with their accounts. Meanwhile, GCash previously announced that a few of its users were affected by errors in an "ongoing system reconciliation process" and reassured customers about the safety of their accounts. GCash mentioned that they have identified and reached out to the affected accounts, and wallet adjustments are ongoing. Actress Pokwang, in an Instagram post on Saturday, disclosed that the balance of her GCash account was transferred to nearly 30 unregistered mobile numbers, highlighting the severity of the situation.
CICC: Breach, Not System Glitch, in GCash Complaint.
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