Cagayan de Oro: The Land Transportation Office in Northern Mindanao (LTO-10) has issued a warning to car and motorcycle dealers regarding the timely release of registration documents to new vehicle owners. Dealers may face show-cause orders if they fail to provide official receipts and certificates of registration (OR/CR) within the mandated 11 days following a vehicle purchase.

According to Philippines News Agency, LTO-10 legal officer Bokheimen Mala emphasized during a press briefing that customers experiencing delays in receiving these documents are encouraged to file complaints with the LTO. In response, the agency will issue a show-cause order to the dealer, necessitating an explanation for the delay and enabling the LTO to decide on further actions after conducting an investigation.

Mala noted that several dealers in the Northern Mindanao region have already been served with show-cause orders due to the delayed processing of registration documents. The LTO reiterated the importance of the timely issuance of OR/CRs, as these documents are crucial for vehicle owners to legally operate their vehicles on public roads.