Manila: The Philippine Health Insurance Corp. (PhilHealth) on Friday reaffirmed its commitment to safeguarding the privacy and personal data of all its members, emphasizing that it does not collect personal information through its official social media pages.

According to Philippines News Agency, in support of National Cybersecurity Awareness Month, PhilHealth clarified that its feedback mechanism through the Corporate Action Center operates strictly within secure and authorized channels, not through social media platforms, such as Facebook, X (formerly Twitter), YouTube, Instagram, TikTok, or Spotify.

"This commitment aligns with the broader national push for data security, a priority emphasized by President Ferdinand 'Bongbong' Marcos Jr.'s vision of a digitally secure Philippines," the agency said in a statement.

PhilHealth explained that its social media accounts are used solely for disseminating official information, responding to general inquiries, and directing members to appropriate channels for specific concerns.

The agency reminded members not to share sensitive information - such as full name, address, birthdate, or PhilHealth Identification Number (PIN) - on social media.

For matters that require verification or involve personal details, such as PIN validation, claims status, or contribution history, members are advised to contact PhilHealth through its official hotlines and email.

These channels are designed to handle personal data securely and in full compliance with the Data Privacy Act of 2012.